Shipping & Delivery

Shipping & Delivery

Our #1 priority is getting your order to you as quick as possible, without sacrificing quality and accuracy. As soon as you place your order, we send it to our warehouse for processing and shipping. Please allow 1-3 days for your order to process, depending on what time you place your order. We do not offer weekend shipping, so orders placed on Friday or over the weekend are not processed until early the following week.

Check out our shipping info below to see when you can expect your order to arrive. Then sit back and enjoy the wait. We promise it’s worth it.

 

Shipping Methods, Transit Times, and Rates

Standard Usually (5 – 25 Business Days):

  • Expedited and Overnight Shipping not available

International Usually (7 – 35 Business Days):

  • Expedited and Overnight Shipping not available

Standard Shipping
For Standard Ground shipping, please allow 1-3 business days for your order to process. Your order will arrive 5-25 business days after purchase. Our warehouse does not operate over the weekend, so orders placed on Friday or over the weekend will not be processed until early the following week, excluding holidays.

International Shipping
For International shipping, please allow 1-3 business days for your order to process. Your order will arrive 7-35 business days after purchase. Our warehouse does not operate over the weekend, so orders placed on Friday or over the weekend will not be processed until early the following week, excluding holidays.

Additional Information

  • Orders are processed and shipped Monday-Friday (excluding holidays).
  • Modern Desired is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout. This includes deliveries to Freight Forwarders on orders in the US and CA.

 

 

 

If you purchased shipping insurance:

 

I. WHAT THE INSURANCE INSURES:

  1. Insures your package (defined as a single shipping unit bearing a single Carrier identification number) and its contents against damage or loss from any external cause while in the care, custody or control of the company or organization ("Carrier") selected to deliver a Package to an Modern Desired purchaser. Coverage applies only during transit from your premises to the shipping destination, EXCEPT as hereinafter excluded. Modern Desired will not be liable for more than the declared value, actual cash value, cost to repair or replace, or per package liability limit, whichever is less. Your coverage becomes effective when your order is shipped.

II. THE INSURANCE DOES NOT INSURE:

  1. Coins, bullion, loose diamonds or stones, stocks, bonds, currency, deeds, evidences of debt, travelers checks, money orders, gift certificates, calling cards, lottery tickets, admission tickets, or any other negotiable documents.
  2. Loss from delay, deterioration, spoilage or contamination of perishable merchandise.
  3. Merchandise shipped on consignment, memorandum or approval unless shipped in fulfillment of an order or request.
  4. Plasma televisions or monitors.
  5. Loss, damage or non-arrival of any Package which:
    1. Is addressed, wrapped or packed insufficiently, incorrectly or contrary to Carrier’s packaging requirements; or
    2. Bears a descriptive label or packaging which tends to describe nature of contents EXCEPT if shipped via Parcel Post and required by Postal Law and Regulations.
  6. Against loss or damage arising out of dishonesty on the part of you, a family member or friend.
  7. Against loss or damage caused by or resulting from:
    1. Hostile or warlike action in time of peace or war, including action in hindering, combating or defending against an actual, impending or expected attack by:
      1. Any government or sovereign power (de jure or de facto);
      2. Any authority maintaining or using military, naval or air forces;
      3. Military, naval or air forces; or
      4. An agent of any such government power, authority or forces;
  8. Any weapon of war employing atomic fission or radioactive force whether in time of peace or war;
  9. Insurrection, rebellion, revolution, civil war, usurped power, or action taken by governmental authority in hindering, combating or defending against such an occurrence;
  10. Seizure or destruction under quarantine or Customs regulations;
  11. Confiscation by order of any government or public authority.

III. CONDITIONS OF THIS INSURANCE:

  1. Coverage is contingent upon the Carrier being liable for loss, damage or shortage relating to a Package.
  2. The Deductible, if applicable, will be deducted from the amount of claim. You shall be entitled to and be responsible for collecting from the Carrier any part of the Deductible for which the Carrier is liable.
  3. The Insurer will not be liable if packages are not reported to Modern Desired and related premiums are not remitted. If the premium payment is not received within ten days of your request for insurance, all coverage and pending claim payments under this Insurance will be suspended until reinstated by Modern Desired.
  4. No suit or action for the recovery of any claim under this Insurance shall be sustainable in any court of law or equity unless commenced within 30 days (30) days after you discover the occurrence which gives rise to the claim, provided, however, that if by the laws of the State within which the Master Policy is issued, such limitation is invalid, then any such claim shall be void unless such action or suit commences within the shortest limit of time permitted by the laws of that State.
  5. Changes to the Master Policy can only be effected by endorsements signed by you and Modern Desired.
  6. This Insurance treats banded boxes and pallets of boxes as one single package.
  7. If a part of a pair or set is lost or damaged, this Insurance will only pay you a reasonable and fair portion of the total value of the pair or set and NOT the total value.
  8. This Insurance is void if you have intentionally concealed or misrepresented any material fact or circumstance relating to this insurance.
  9. Whenever coverage provided by the Master Policy would be in violation of any U.S. economic or trade sanctions, such coverage is null and void,
  10. CLAIM PROCEDURE
    1. You will electronically file claims with Modern Desired via the www.ModernDesired.com website within 90 days of the effective date of coverage.
    2. Claims may not be submitted earlier than:
      1. 30 days after the effective date of coverage for lost claims; and
      2. 7 days after the effective date of coverage for damage claims.
    3. All damaged property for which payment (not repair costs) or replacement has been requested or made must on request be returned to Modern Desired.
    4. A covered loss will be paid to you within 7 business days of Modern Desireds receipt of all required claim documentation and requested damaged goods.
    5. You will assist us in every reasonable manner to secure recovery.

IV. INFORMATION SHARING

Any personal information you provide in connection with the purchase of the Parcel Insurance, any claims filed in connection with the Parcel Insurance, or both, will be shared with Modern Desired and its affiliates. Such information may also be shared with other persons or companies involved in the management or service of the Parcel Insurance, related claims, or both. Specifically, such personal information may be shared with unaffiliated third parties, including agents, brokers, other insurance companies, reinsurers, regulators, administrators and service providers and as otherwise permitted or required by law. Note that such sharing of data may be outside the jurisdiction in which the data was obtained.